Booking Reservations & Covid Policies and Procedures

Update September 2020

 Currently Not Offering TO GO Food  

Pianeta is open for our tented Patio Dining and very limited inside in House Dining 7 days a week.     

How To Book a Reservation. 

 We are only booking reservations thru this site via Res Diary with the

“click here”

to book a reservation off any page on our site.  We are only booking out a month and we are also only booking outside dining thru October 18th.  After that if you book a reservation, all dining will be inside at a limited capacity.

When you book a Reservation

Do.

Let us know if you would Prefer Inside Dining, or an Outside option by making a note in the comment box provided directly under where you enter your email for confirmation.   We will do our best to accommodate all requests, but we cannot guarantee your preference.   With Smoke and Fall weather upon us, we may have to move reservations inside, and if inside dining does not work for any of your party, let us know so that we can cancel your reservation if you do not wish to dine inside.

Do NOT.

Book multiple tables to try and make a larger Party.  The largest party we accept is Six people, and for many reasons, but mainly the safety of our staff and other guests please respect this.

Do Not Call and leave a message or email for a reservation that does not show available on our booking site.  What is open and available for booking is in real time and is true to our availability for that day.

 Also

     Please Wear your mask when you arrive and when we take you to your table.  Please enjoy yourselves at your table mask free, but please use your mask when using our restrooms and exiting the building after enjoying your experience with us.

-Your entire party must be present to be seated (this is a county mandated policy). If you are still waiting for a member of your party to arrive, you will be instructed to wait in your car until you are ready – no congregating.

-Tables are limited to groups of the same household or parties that request to be seated together. Once you are seated, you do not have to remain 6 feet apart.
We have reconfigured our tables to allow for proper social distancing of 6 feet.
Tables will not be preset. When you are seated our team will bring your table sets to your table, including but not limited to, napkins, silverware, water and so on.

-Servers, wait staff, and front desk staff are required to wear face masks at all times. Employees have been trained to wash hands immediately after bussing. Hands must also be washed/sanitized between tables and before running food.

You are required to:
Stay home if you are not feeling well or experiencing symptoms including but not limited to coughing, fever, shortness of breath, gastrointestinal symptoms; or if you have been in contact with someone who has been either diagnosed with COVID-19 or has been asked to self-quarantine by a public health official (whether or not you feel unwell or are experiencing symptoms).

Maintain a minimum of 6 feet distance from those not in your immediate household at all times

-Our employees are required to:
Participate in COVID-19 safety and sanitation training

-Adhere to our comprehensive cleanliness standards and continue to use cleaning products approved for use by the EPA and proven to be effective against viruses
Wear a face mask when working with customers or near other employees
Maintain a minimum of 6 feet distance from others at all times
Stay at home if ill or not feeling well

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