Covid Policies and Procedures

OPERATIONS UPDATE OCTOBER 5th 2021

PIANETA IS OPEN FOR DINNER INSIDE

FROM 5PM TO 9PM 

THE PATIO IS CLOSED DUE TO AN EARLY START TO WINTER

 PIANETA IS CLOSED ON SUNDAYS AND WILL BE TAKING A FALL BREAK/CLOSURE FOR BUILDING MAINTAINCE AND MUCH DESERVERED TIME OFF FOR STAFF FROM NOVEMBER 1ST-16TH

PLEASE READ BEFORE BOOKING A RESERVATION

CLICK ON THE LINK OFF ANY PAGE ON OUR WEBSITE FOR RESERVATIONS. 

WHEN BOOKING, SELECT YOUR PARTY SIZE.  WE ARE ONLY BOOKING PARTIES OF 2-4 INSIDE DOWNSTAIRS, AND THE LARGEST PARTY WE ARE BOOKING IS 8 PEOPLE

PLEASE PAY ATTENTION TO THE DATE YOU SELECT FOR A RESERVATION.  WHEN BOOKING YOUR RESERVATION, YOU ARE PROMPTED TO CHOOSE YOUR DESIRED DINING TIME AND THEN SELECT A PREFERENCE OF SEATING INDOORS IN THE DOWNSTAIRS SECTION OR THE UPSTAIRS LOFT SECTION.

WE ARE A VERY SMALL AND POPULAR RESTAURANT SO PLEASE TRY AND BOOK EARLY AND IN ADVANCE.   WE ARE BOOKING OUT FOR RESERVATIONS WEEKS IN ADVANCE.  DUE TO THE EVER CHANGING BUSINESS ENVIRONMENT WE ARE ONLY BOOKING OUT 60 DAYS FROM THE CURRENT DAY.   

PLEASE DO NOT DOUBLE BOOK RESERVATIONS AT DIFFERENT TIMES FOR A LARGER PARTY, THEY WILL BE CANCELLED. 

 IF THE TIME YOU CHOOSE IS NOT OFFERED IN YOUR DESIRED SEATING SECTION, YOU THEN NEED TO CHOOSE ANOTHER TIME, OR ACCEPT YOUR OPTION OF DOWNSTAIRS OR THE UPSTAIRS LOFT OPTION. 

IF WE ARE BOOKED OUT FOR RESERVATIONS, YOU CAN ALWAYS SWING BY TOWN AND CHECK ON A FEW FIRST COME FIRST SERVE TABLES AND THE BAR. 

 

Please Wear your mask when you arrive and when we take you to your table.  Please enjoy yourselves at your table mask free, but please use your mask when using our restrooms and exiting the building after enjoying your experience with us.

-Your entire party must be present to be seated (this is a county mandated policy). If you are still waiting for a member of your party to arrive, you will be instructed to wait in your car until you are ready – no congregating.

-Tables are limited to groups of the same household or parties that request to be seated together. Once you are seated, you do not have to remain 6 feet apart.
We have reconfigured our tables to allow for proper social distancing of 6 feet.
Tables will not be preset. When you are seated our team will bring your table sets to your table, including but not limited to, napkins, silverware, water and so on.

-Servers, wait staff, and front desk staff are required to wear face masks at all times. Employees have been trained to wash hands immediately after bussing. Hands must also be washed/sanitized between tables and before running food.

You are required to:
Stay home if you are not feeling well or experiencing symptoms including but not limited to coughing, fever, shortness of breath, gastrointestinal symptoms; or if you have been in contact with someone who has been either diagnosed with COVID-19 or has been asked to self-quarantine by a public health official (whether or not you feel unwell or are experiencing symptoms).

Maintain a minimum of 6 feet distance from those not in your immediate household at all times

-Our employees are required to:
Participate in COVID-19 safety and sanitation training

-Adhere to our comprehensive cleanliness standards and continue to use cleaning products approved for use by the EPA and proven to be effective against viruses
Wear a face mask when working with customers or near other employees
Maintain a minimum of 6 feet distance from others at all times
Stay at home if ill or not feeling well

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